Service impact: Increased Packet loss

ResolvedminorUnverified reportFirst recorded update Aug 16, 2026, 04:37 AM · Resolved Aug 16, 2026, 04:37 AM

We are actively engaged with our co-location partner to restore connectivity at Equinix FR5 location in Frankfurt, DEU. Since our last update, we have made incremental progress to restore safe access to the affected area at the Equinix FR5 location in Frankfurt, DEU. In parallel, we have prioritized the order in which critical and high-priority racks will be restored, as part of the mitigation efforts. Based on our current assessment, full recovery is not expected in the near term and may extend beyond today. AWS Direct Connect connections at this location remain impaired. Customers with...

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