Service is operating normally: [RESOLVED] Inaccurate Estimated Billing Data

ResolvedminorUnverified reportFirst recorded update Jul 18, 2026, 01:57 PM · Resolved Jul 18, 2026, 01:57 PM

Between July 16 at 7:38 PM PDT and July 18 at 6:00 AM PDT, we began displaying incorrect estimated billing data in the Billing and Cost Management Console, including the Cost and Usage Report. Customers may have received erroneous budget and cost anomaly detection alerts, and observed inflated estimated cost and usage data. On July 16 at 7:46 PM PDT, our alarms detected cost anomalies but failed to halt the estimated bill generation process or alert our engineering teams. We were alerted to this issue on July 17 at 12:19 AM PDT by customer escalations, and immediately began to investigate....

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Amazon Web Services now? Check the current status

Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Amazon Web Services's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.