Service impact: Increased Packet loss

ResolvedmajorUnverified reportFirst recorded update Aug 15, 2026, 04:42 AM · Resolved Aug 19, 2026, 04:00 AM

We can confirm packet loss impacting Direct Connect connections in the EU-CENTRAL-1 Region. Engineers were automatically engaged and immediately began working to both identify the root cause, and identify multiple parallel paths to mitigate the issue. At this time, we are seeing early signs of recovery. We will provide another update in 60 minutes, or sooner if we have additional information to share.

What visitors reported during this incident

No visitor reports were filed for this incident.

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Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Amazon Web Services's status feed →

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