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BitBucket Site fails to Load

ResolvedminorOfficial source confirmedMulti-region impactFirst recorded update Jul 31, 2026, 01:09 PM · Resolved Jul 31, 2026, 03:38 PM

On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Git LFSEmail deliveryPackagesWebhooksAuthentication and user managementGit via SSHWebsiteGit via HTTPSPurchasing & LicensingAPISource downloadsPipelinesSignup

Updates (3)

  1. Jul 31, 2026, 03:38 PM
    BitBucket Site fails to Load

    On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.

    Bitbucket ↗
  2. Jul 31, 2026, 02:28 PM
    BitBucket Site fails to Load

    A fix has been implemented and services are operating normally for all affected customers. We are continuing to monitor to confirm stability. We will provide a further update within 60 minutes.

    Bitbucket ↗
  3. Jul 31, 2026, 01:09 PM
    BitBucket Site fails to Load

    Some customers experienced intermittent errors when accessing Bitbucket Cloud, including failures loading the site and associated impacts to Pipelines. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

    Bitbucket ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Bitbucket's status feed →

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