What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Bitbucket now? Check the current statusAffected services
Updates (3)
- May 26, 2025, 12:56 AMUsers receiving errors when attempting to load BitBucket
Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.
Bitbucket ↗ - May 26, 2025, 12:24 AMUsers receiving errors when attempting to load BitBucket
Our team has mitigated the issue that caused error messages when loading Bitbucket. We are continuing to monitor at this time to ensure performance has been restored, and resolve the root cause.
Bitbucket ↗ - May 25, 2025, 11:45 PMUsers receiving errors when attempting to load BitBucket
We are aware of some users experiencing issues loading Bitbucket and may be receiving errors such as '500 internal server error'. Our team is investigating this issue with urgency and will provide an update as soon as possible.
Bitbucket ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Bitbucket's status feed →
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