What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Bitbucket now? Check the current status

Affected services

Website

Updates (5)

Feb 20, 2025, 10:00 PM
Degraded website performance for some customers.
After monitoring, this incident is now resolved. If you continue to see issues, please ensure you are not using a stale / old tab and are loading a fresh version of Bitbucket in your browser.
Bitbucket ↗
Feb 20, 2025, 06:44 PM
Degraded website performance for some customers.
We have rolled out a fix for this issue and are seeing recovery for Bitbucket users. Please refresh the page and it should fix the issue. We are currently monitoring the fix and further investigating root cause.
Bitbucket ↗
Feb 20, 2025, 02:05 PM
Degraded website performance for some customers.
We've identified an issue with some customers DNS configuration not resolving Atlassian domains correctly. If you are experiencing errors accessing Bitbucket, we advise allowlisting the following domains in your DNS configuration: https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ We are still investigating the issue with vendors and will update statuspage as we learn more.
Bitbucket ↗
Feb 20, 2025, 12:57 PM
Degraded website performance for some customers.
We've identified an issue with some customers DNS configuration that can be blocking some Bitbucket assets. We are still investigating and will update statuspage with more information shortly.
Bitbucket ↗
Feb 20, 2025, 11:52 AM
Degraded website performance for some customers.
We are currently investigating an issue impacting some customers who are seeing intermittent errors accessing the Bitbucket.org website.
Bitbucket ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Bitbucket's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.