What visitors reported during this incident
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Having problems with Bitbucket now? Check the current statusAffected services
Updates (5)
- Jan 30, 2026, 04:02 PMUnable to reach bitbucket site
### Summary On Jan 7, 2026, between 15:28 UTC and 17:04 UTC, Atlassian customers using Bitbucket Cloud could not load the dashboard landing page. Users also faced degraded performance and intermittent failures navigating other parts of the application or using public REST APIs. The event was caused by an unexpected load on a public API, causing long-running queries on a database which resulted in failed web and api requests. The incident was detected within three minutes by automated monitoring systems and mitigated by introducing stricter limits on the API for certain traffic, while taking
Bitbucket ↗ - Jan 7, 2026, 06:53 PMUnable to reach bitbucket site
On Wednesday, January 7, 2026, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.
Bitbucket ↗ - Jan 7, 2026, 05:49 PMUnable to reach bitbucket site
The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.
Bitbucket ↗ - Jan 7, 2026, 04:38 PMUnable to reach bitbucket site
We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.
Bitbucket ↗ - Jan 7, 2026, 04:23 PMUnable to reach bitbucket site
We are actively investigating reports of a partial service disruption affecting Bitbucket Cloud for some customers. We'll share updates here within the next hour or as more information is available.
Bitbucket ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Bitbucket's status feed →
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