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Disrupted Bitbucket availability in eu-west-1

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Jan 28, 2026, 04:49 PM · Resolved Jan 28, 2026, 08:00 PM

On January 28, 2026, affected Bitbucket Cloud users in eu-west-1 may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (2)

  1. Jan 28, 2026, 08:00 PM
    Disrupted Bitbucket availability in eu-west-1

    On January 28, 2026, affected Bitbucket Cloud users in eu-west-1 may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

    Bitbucket ↗
  2. Jan 28, 2026, 04:49 PM
    Disrupted Bitbucket availability in eu-west-1

    We received reports of a partial service disruption affecting Bitbucket in eu-west-1 for some customers. We have identified the cause of the issue and our teams have applied mitigations and we are seeing signs of recovery. We'll continue to monitor closely to confirm stability.

    Bitbucket ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Bitbucket's status feed →

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