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Degraded performance of Bitbucket cloud

ResolvedminorOfficial source confirmedMulti-region impactFirst recorded update Mar 12, 2026, 08:48 AM · Resolved Mar 12, 2026, 12:33 PM

We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Git LFSEmail deliveryWebhooksAuthentication and user managementGit via SSHWebsiteGit via HTTPSPurchasing & LicensingAPISource downloadsPipelinesSignup

Updates (5)

  1. Mar 12, 2026, 12:33 PM
    Degraded performance of Bitbucket cloud

    We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.

    Bitbucket ↗
  2. Mar 12, 2026, 12:05 PM
    Degraded performance of Bitbucket cloud

    Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.

    Bitbucket ↗
  3. Mar 12, 2026, 10:52 AM
    Degraded performance of Bitbucket cloud

    Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.

    Bitbucket ↗
  4. Mar 12, 2026, 09:40 AM
    Degraded performance of Bitbucket cloud

    We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.

    Bitbucket ↗
  5. Mar 12, 2026, 08:48 AM
    Degraded performance of Bitbucket cloud

    We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

    Bitbucket ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Bitbucket's status feed →

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