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Users may have issue with Signup/Login via Microsoft

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update 09-07-2026 19:55 · Resolved 10-07-2026 02:34

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    Login and signup

    Updates (5)

    1. 10-07-2026 02:34
      Users may have issue with Signup/Login via Microsoft

      This incident has been resolved.

      Canva ↗
    2. 10-07-2026 02:13
      Users may have issue with Signup/Login via Microsoft

      The issue has been identified and a fix is being implemented.

      Canva ↗
    3. 10-07-2026 01:23
      Users may have issue with Signup/Login via Microsoft

      We are continuing to investigate this issue and hope to have a fix in place soon.

      Canva ↗
    4. 09-07-2026 19:58
      Users may have issue with Signup/Login via Microsoft

      We are continuing to investigate this issue.

      Canva ↗
    5. 09-07-2026 19:55
      Users may have issue with Signup/Login via Microsoft

      Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

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