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Updates (3)

09-04-2026 11:54
Some users are experiencing issues with AI image and video generation.
This incident is now resolved. Thank you for your patience and understanding.
Canva ↗
08-04-2026 12:46
Some users are experiencing issues with AI image and video generation.
Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Canva ↗
08-04-2026 11:23
Some users are experiencing issues with AI image and video generation.
Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

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