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Some users may encounter an error or slowness when uploading files to Canva

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update 07-10-2025 11:43 · Resolved 07-10-2025 12:20

This incident is now resolved. Thank you for your patience and understanding.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    Media uploadsImporting designs

    Updates (2)

    1. 07-10-2025 12:20
      Some users may encounter an error or slowness when uploading files to Canva

      This incident is now resolved. Thank you for your patience and understanding.

      Canva ↗
    2. 07-10-2025 11:43
      Some users may encounter an error or slowness when uploading files to Canva

      We've noticed an increase in failed and slow uploads in some regions, and are investigating

      Canva ↗

    What to do next

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