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Affected services

Media uploads

Updates (3)

21-05-2026 08:28
Intermittent errors uploading images and videos or using media editing tools
This incident is now resolved. Thank you for your patience and understanding.
Canva ↗
21-05-2026 07:40
Intermittent errors uploading images and videos or using media editing tools
We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.
Canva ↗
21-05-2026 06:56
Intermittent errors uploading images and videos or using media editing tools
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

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