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Apps Creation Issue

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update 23-01-2026 02:31 · Resolved 23-01-2026 06:59

This incident is now resolved. Thank you for your patience and understanding.

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    Affected services

    Apps

    Updates (2)

    1. 23-01-2026 06:59
      Apps Creation Issue

      This incident is now resolved. Thank you for your patience and understanding.

      Canva ↗
    2. 23-01-2026 02:31
      Apps Creation Issue

      Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

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