What visitors reported during this incident

No visitor reports were filed for this incident.

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Having problems with Canva now? Check the current status

Affected services

Downloading designs

Updates (23)

20-10-2025 23:43
Users are encountering issues with accessing or using Canva.
The issue has been resolved.
Canva ↗
20-10-2025 18:45
Users are encountering issues with accessing or using Canva.
Most of Canva and our features have come back online. Our team is actively investigating: - loading designs on homepage (refresh sometimes works) - slowness related issues when downloading designs - errors related to generating images/video - errors creating or finding designs
Canva ↗
20-10-2025 18:12
Users are encountering issues with accessing or using Canva.
Most of Canva and our features have come back online. Our team is actively investigating: - slowness related issues when downloading designs - errors related to generating images/video - errors creating or finding designs
Canva ↗
20-10-2025 17:42
Users are encountering issues with accessing or using Canva.
Most of Canva and our features have come back online. Our team is actively investigating slowness related issues when downloading designs and errors related to generating images/video.
Canva ↗
20-10-2025 17:26
Users are encountering issues with accessing or using Canva.
Users may encounter intermittent issues using Canva, including downloading designs and generating images and videos. We are continuing to monitor.
Canva ↗
20-10-2025 16:54
Users are encountering issues with accessing or using Canva.
Users may encounter intermittent issues using Canva, including downloading designs and generating images and videos. We are continuing to monitor.
Canva ↗
20-10-2025 16:27
Users are encountering issues with accessing or using Canva.
Users may still see issues with downloading designs and generating images and videos. We are continuing to monitor.
Canva ↗
20-10-2025 16:18
Users are encountering issues with accessing or using Canva.
Users may still see issues with downloading designs. We are continuing to monitor.
Canva ↗
20-10-2025 15:53
Users are encountering issues with accessing or using Canva.
Users may still see issues with downloading designs. We are continuing to monitor.
Canva ↗
20-10-2025 15:30
Users are encountering issues with accessing or using Canva.
Users may still see issues with downloading designs. We are continuing to monitor.
Canva ↗
20-10-2025 15:15
Users are encountering issues with accessing or using Canva.
Users may still see issues with downloading designs. We are continuing to monitor.
Canva ↗
20-10-2025 15:01
Users are encountering issues with accessing or using Canva.
Users may still see issues with downloading designs. We are continuing to monitor.
Canva ↗
20-10-2025 14:45
Users are encountering issues with accessing or using Canva.
We are seeing significant recovery. Users may still see issues with downloading designs. We are continuing to monitor.
Canva ↗
20-10-2025 12:27
Users are encountering issues with accessing or using Canva.
We have seen the majority of functionality recovered. Users may still see issues with downloading designs.
Canva ↗
20-10-2025 12:07
Users are encountering issues with accessing or using Canva.
We are seeing significant recovery. We are continuing to monitor.
Canva ↗
20-10-2025 11:56
Users are encountering issues with accessing or using Canva.
We are seeing significant recovery. We are continuing to monitor.
Canva ↗
20-10-2025 11:43
Users are encountering issues with accessing or using Canva.
We are seeing some signs of recovery in some regions. We are still working with our underlying cloud provider to restore full access.
Canva ↗
20-10-2025 11:17
Users are encountering issues with accessing or using Canva.
We are currently experiencing significantly increased error rates which are impacting functionality on Canva. There is a major issue with our underlying cloud provider. We are working with them to restore full access as quickly as possible.
Canva ↗
20-10-2025 10:16
Users are encountering issues with accessing or using Canva.
We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.
Canva ↗
20-10-2025 10:14
Users are encountering issues with accessing or using Canva.
We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.
Canva ↗
20-10-2025 10:09
Users are encountering issues with accessing or using Canva.
We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.
Canva ↗
20-10-2025 10:06
Users are encountering issues with accessing or using Canva.
We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.
Canva ↗
20-10-2025 09:14
Users are encountering issues with accessing or using Canva.
We’re aware that Canva and its features are currently unavailable for some users. Our team is actively investigating the issue and working to restore full access as quickly as possible.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.