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Some users might not be able to access Canva

ResolvedcriticalOfficial source confirmedFirst recorded update 14-10-2025 16:43 · Resolved 14-10-2025 17:30

This incident is now resolved. Thank you for your patience and understanding

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Having problems with Canva now? Check the current status

    Updates (3)

    1. 15-10-2025 00:28
      Some users might not be able to access Canva

      This incident is now resolved. Thank you for your patience and understanding

      Canva ↗
    2. 14-10-2025 17:21
      Some users might not be able to access Canva

      A fix has been implemented and we are monitoring the results.

      Canva ↗
    3. 14-10-2025 16:43
      Some users might not be able to access Canva

      We are currently investigating this issue.

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

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