What visitors reported during this incident

No visitor reports were filed for this incident.

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Having problems with Canva now? Check the current status

Affected services

Billing and subscriptions

Updates (3)

14-07-2026 01:17
Some users may have issues using Canva
This incident is now resolved. Thank you for your patience and understanding.
Canva ↗
14-07-2026 01:04
Some users may have issues using Canva
The issue has been identified: - Users are shown the wrong status of their subscription
Canva ↗
14-07-2026 00:57
Some users may have issues using Canva
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.