What visitors reported during this incident

No visitor reports were filed for this incident.

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Having problems with Canva now? Check the current status

Affected services

Billing and subscriptions

Updates (4)

29-05-2026 04:12
Some users may have issues accessing Canva
This incident is now resolved. Thank you for your patience and understanding.
Canva ↗
29-05-2026 03:58
Some users may have issues accessing Canva
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
Canva ↗
29-05-2026 03:48
Some users may have issues accessing Canva
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
Canva ↗
29-05-2026 03:46
Some users may have issues accessing Canva
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.