Global Outage Map
← Live dashboard
Canva logoCanva

Users are experiencing issues loading Canva

ResolvedmajorOfficial source confirmedMulti-region impactFirst recorded update 18-11-2025 13:04 · Resolved 18-11-2025 15:56

This incident is now resolved. Thank you for your patience and understanding.

Canva live status →

Free for 3 services · Pro adds recovery alertsAdd to Chrome

What visitors reported during this incident

No visitor reports were filed for this incident.

View all comments
    Having problems with Canva now? Check the current status

    Affected services

    Billing and subscriptionsMedia uploadsHome pageEditing designsViewing designsLogin and signupDownloading designsSharing designsiOS appiPad appAppsConnect APIAndroid appAdministration and settingsPublishing websitesCanva AI ConnectorScheduling postsHelp and supportApps SDKImporting designsmacOS appBlackboardSaving designsWindows appCanvasPrint and deliveryD2LGoogle ClassroomMoodleMS TeamsRemindSchoology

    Updates (7)

    1. 18-11-2025 15:56
      Users are experiencing issues loading Canva

      This incident is now resolved. Thank you for your patience and understanding.

      Canva ↗
    2. 18-11-2025 15:48
      Users are experiencing issues loading Canva

      We've implemented a fix and monitoring results.

      Canva ↗
    3. 18-11-2025 15:06
      Users are experiencing issues loading Canva

      We've implemented a fix and monitoring results.

      Canva ↗
    4. 18-11-2025 14:39
      Users are experiencing issues loading Canva

      We are working with Cloudflare to fix the issue.

      Canva ↗
    5. 18-11-2025 13:30
      Users are experiencing issues loading Canva

      Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

      Canva ↗
    6. 18-11-2025 13:22
      Users are experiencing issues loading Canva

      We are continuing to work on a fix for this issue.

      Canva ↗
    7. 18-11-2025 13:04
      Users are experiencing issues loading Canva

      Users may be unable to load Canva.

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

    GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.