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Users may experience errors uploading media

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update 02-07-2026 11:10 · Resolved 02-07-2026 13:00

This incident is now resolved. Thank you for your patience and understanding.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    Media uploads

    Updates (3)

    1. 02-07-2026 13:00
      Users may experience errors uploading media

      This incident is now resolved. Thank you for your patience and understanding.

      Canva ↗
    2. 02-07-2026 11:12
      Users may experience errors uploading media

      We are continuing to investigate this issue.

      Canva ↗
    3. 02-07-2026 11:10
      Users may experience errors uploading media

      Users may experience errors uploading media to their Canva design

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

    GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.