What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Media uploads

Updates (3)

12-03-2026 05:53
Media uploads failing for some users
This incident is now mitigated. Thank you for your patience and understanding.
Canva ↗
12-03-2026 05:34
Media uploads failing for some users
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.
Canva ↗
12-03-2026 05:33
Media uploads failing for some users
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.