What visitors reported during this incident

No visitor reports were filed for this incident.

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Having problems with Canva now? Check the current status

Affected services

Billing and subscriptions

Updates (4)

31-07-2026 21:58
Some users may have issues with payments in Canva
This incident has been resolved.
Canva ↗
31-07-2026 21:24
Some users may have issues with payments in Canva
A fix has been implemented and we are monitoring the results.
Canva ↗
31-07-2026 21:02
Some users may have issues with payments in Canva
We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.
Canva ↗
31-07-2026 20:55
Some users may have issues with payments in Canva
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.