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Download issues for designs with uploaded images

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update 28-01-2026 23:18 · Resolved 29-01-2026 01:21

Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Affected services

    Downloading designs

    Updates (2)

    1. 29-01-2026 01:21
      Download issues for designs with uploaded images

      Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again

      Canva ↗
    2. 28-01-2026 23:18
      Download issues for designs with uploaded images

      Some users may experience download issues with designs that include uploaded photos or image files.

      Canva ↗

    What to do next

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