What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Canva now? Check the current statusAffected services
Downloading designs
Updates (2)
- 12-07-2026 19:29Some users may have issues downloading video designs
This incident is now resolved. Thank you for your patience and understanding.
Canva ↗ - 12-07-2026 10:38Some users may have issues downloading video designs
Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
Canva ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Canva's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.
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