← Live dashboard

Some users may have issues downloading video designs

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update 12-07-2026 10:38 · Resolved 12-07-2026 19:29

This incident is now resolved. Thank you for your patience and understanding.

Canva live status →

Free for 3 services · Pro adds recovery alertsAdd to Chrome

What visitors reported during this incident

No visitor reports were filed for this incident.

View all comments
    Having problems with Canva now? Check the current status

    Affected services

    Downloading designs

    Updates (2)

    1. 12-07-2026 19:29
      Some users may have issues downloading video designs

      This incident is now resolved. Thank you for your patience and understanding.

      Canva ↗
    2. 12-07-2026 10:38
      Some users may have issues downloading video designs

      Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

    GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.