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Updates (3)

07-05-2026 04:11
Some users might experience errors when trying to access designs
This incident has been resolved.
Canva ↗
07-05-2026 03:55
Some users might experience errors when trying to access designs
A fix has been implemented and we are monitoring the results.
Canva ↗
07-05-2026 03:32
Some users might experience errors when trying to access designs
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
Canva ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Canva's status feed →

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