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Users may experience issues with Canva Al features

ResolvedmajorOfficial source confirmedFirst recorded update 27-11-2025 02:12 · Resolved 27-11-2025 03:04

This incident is now resolved. Thank you for your patience and understanding.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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    Updates (3)

    1. 27-11-2025 03:04
      Users may experience issues with Canva Al features

      This incident is now resolved. Thank you for your patience and understanding.

      Canva ↗
    2. 27-11-2025 02:37
      Users may experience issues with Canva Al features

      The fix has been put in place and we are monitoring the issue.

      Canva ↗
    3. 27-11-2025 02:12
      Users may experience issues with Canva Al features

      Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.

      Canva ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Canva's status feed →

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