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Connection Issues

ResolvedminorOfficial source confirmedMulti-region impactFirst recorded update May 1, 2025, 09:14 PM · Resolved May 1, 2025, 10:52 PM

We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.

Cash App live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Cash App now? Check the current status

Affected services

InvestingSend & Receive MoneyDeposit paper moneyAdd CashCash App CardLog InIn-App AlertCash OutCash App PayBitcoin

Updates (5)

  1. May 1, 2025, 10:52 PM
    Connection Issues

    We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.

    Cash App ↗
  2. May 1, 2025, 10:36 PM
    Connection Issues

    We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.

    Cash App ↗
  3. May 1, 2025, 10:03 PM
    Connection Issues

    We've put a fix in place for the outage impacting multiple Cash App features, but some customers may still be experiencing issues. We'll provide an update when we confirm the issue is resolved.

    Cash App ↗
  4. May 1, 2025, 09:46 PM
    Connection Issues

    We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime

    Cash App ↗
  5. May 1, 2025, 09:14 PM
    Connection Issues

    We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime.

    Cash App ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Cash App's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.