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Cash App

Identity Verification Issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jun 12, 2025, 06:53 PM · Resolved Jun 12, 2025, 09:13 PM

We have resolved the issue impacting some customer's ability to verify their identity. Thanks for your patience while we worked through this.

Cash App live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Cash App now? Check the current status

Affected services

In-App Alert

Updates (2)

  1. Jun 12, 2025, 09:13 PM
    Identity Verification Issues

    We have resolved the issue impacting some customer's ability to verify their identity. Thanks for your patience while we worked through this.

    Cash App ↗
  2. Jun 12, 2025, 06:53 PM
    Identity Verification Issues

    We are looking into an issue impacting customers ability to verify their identity. Our team is working hard to investigate, thanks for your patience in the meantime.

    Cash App ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Cash App's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.