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Connection Issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 10, 2025, 05:54 PM · Resolved Sep 10, 2025, 07:17 PM

We've successfully resolved the issue that was preventing customers from filing disputes. All dispute filing functionality has been restored and is operating normally. Customers can now proceed with filing disputes through the standard process. We appreciate everyone's patience while we worked to resolve this matter.

Cash App live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Send & Receive MoneyCash App CardIn-App Alert

Updates (3)

  1. Sep 10, 2025, 07:17 PM
    Connection Issues

    We've successfully resolved the issue that was preventing customers from filing disputes. All dispute filing functionality has been restored and is operating normally. Customers can now proceed with filing disputes through the standard process. We appreciate everyone's patience while we worked to resolve this matter.

    Cash App ↗
  2. Sep 10, 2025, 06:48 PM
    Connection Issues

    We've identified the issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.

    Cash App ↗
  3. Sep 10, 2025, 05:54 PM
    Connection Issues

    We're investigating reports of an issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.

    Cash App ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Cash App's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.