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Cash App

Pools Connection issue

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 4, 2025, 05:20 PM · Resolved Sep 5, 2025, 02:40 PM

We resolved the issue impacting some customers ability to access pools in the money tab. Thanks for your patience.

Cash App live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Cash App now? Check the current status

Affected services

Send & Receive MoneyIn-App Alert

Updates (3)

  1. Sep 5, 2025, 02:40 PM
    Pools Connection issue

    We resolved the issue impacting some customers ability to access pools in the money tab. Thanks for your patience.

    Cash App ↗
  2. Sep 4, 2025, 11:51 PM
    Pools Connection issue

    We're aware of an issue impacting some customer's ability to access pools in the money tab. The issue has been identified, and a fix is being implemented. Thanks for your patience in the meantime.

    Cash App ↗
  3. Sep 4, 2025, 05:20 PM
    Pools Connection issue

    We're aware of an issue impacting some customer's ability to access pools in the money tab. We're working hard to resolve this, and appreciate your patience in the meantime.

    Cash App ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Cash App's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.