What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Zero TrustDashboard

Updates (9)

Oct 20, 2026, 06:32 AM
Cloudflare Zero Trust connectivity
This incident has been resolved.
Cloudflare ↗
Oct 20, 2026, 06:14 AM
Cloudflare Zero Trust connectivity
The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
Cloudflare ↗
Oct 20, 2026, 05:46 AM
Cloudflare Zero Trust connectivity
The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
Cloudflare ↗
Oct 20, 2026, 04:44 AM
Cloudflare Zero Trust connectivity
A fix has been implemented and we are monitoring the results.
Cloudflare ↗
Oct 20, 2026, 04:40 AM
Cloudflare Zero Trust connectivity
The issue has been identified and a fix is being implemented.
Cloudflare ↗
Oct 20, 2026, 04:22 AM
Cloudflare Zero Trust connectivity
We are continuing to investigate the issue.
Cloudflare ↗
Oct 20, 2026, 04:09 AM
Cloudflare Zero Trust connectivity
We are continuing to investigate the issue.
Cloudflare ↗
Oct 20, 2026, 03:47 AM
Cloudflare Zero Trust connectivity
We are continuing to investigate the issue.
Cloudflare ↗
Oct 20, 2026, 03:20 AM
Cloudflare Zero Trust connectivity
Cloudflare is investigating an issue with traffic that goes through Cloudflare One Gateway when an identity policy is present in the policy decision. This impacts all onramps to Cloudflare One Gateway. Cloudflare One Gateway policies with no identity policy are unaffected. We are also seeing impact to the Cloudflare Dashboard and are investigating further.
Cloudflare ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Cloudflare's status feed →

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