What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Ashburn, VA, United States - (IAD)

Updates (8)

Oct 13, 2026, 02:56 PM
Network performance issues in Ashburn, US (IAD)
This incident has been resolved.
Cloudflare ↗
Oct 13, 2026, 10:42 AM
Network performance issues in Ashburn, US (IAD)
Vendor has updated to say that their maintenance window will be extended till 13:00 UTC. Customers should continue to expect normal network behaviour and performance through the maintenance window.
Cloudflare ↗
Oct 13, 2026, 06:57 AM
Network performance issues in Ashburn, US (IAD)
Impact observed 06:33 - 06:41 UTC when we observe the vendor restoring the impacted capacity. We believe they temporarily affected all remaining capacity during the restoration and are following up with them. At this point all capacity has been restored and we are monitoring
Cloudflare ↗
Oct 13, 2026, 05:09 AM
Network performance issues in Ashburn, US (IAD)
We have identified the issue to be related to third-party circuit maintenance, have mitigated the impact that affected traffic, and customers should expect normal network behaviour and performance through the maintenance window. We will update when the maintenance is complete, expected at 10:00 GMT today (2026-10-13).
Cloudflare ↗
Oct 13, 2026, 05:00 AM
Network performance issues in Ashburn, US (IAD)
We have taken measures to address any impact and are closely monitoring the situation.
Cloudflare ↗
Oct 13, 2026, 04:52 AM
Network performance issues in Ashburn, US (IAD)
We are continuing to work on a fix for the issue.
Cloudflare ↗
Oct 13, 2026, 04:52 AM
Network performance issues in Ashburn, US (IAD)
The issue has been identified and a fix is being implemented.
Cloudflare ↗
Oct 13, 2026, 04:00 AM
Network performance issues in Ashburn, US (IAD)
Cloudflare is investigating issues with network performance in Ashburn, US (IAD). We are working to analyse and mitigate this problem. More updates to follow shortly.
Cloudflare ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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