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Issue with Bot management traffic categorization for verified bots

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 20, 2026, 07:35 PM · Resolved Oct 20, 2026, 08:16 PM

Cloudflare has resolved an issue that affected how traffic from verified bots was categorized. All services are now operating normally.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Bot Management

Updates (2)

  1. Oct 20, 2026, 08:16 PM
    Issue with Bot management traffic categorization for verified bots

    This incident has been resolved.

    Cloudflare ↗
  2. Oct 20, 2026, 07:35 PM
    Issue with Bot management traffic categorization for verified bots

    Cloudflare is investigating issues with our Bot Management feature. Customers may observe a limited number of verified bots incorrectly identified as automated traffic

    Cloudflare ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Cloudflare's status feed →

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