What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Coinbase now? Check the current statusAffected services
Customer Support
Updates (2)
- Sep 16, 2026, 02:26 PMDegraded Performance — Customer Support Response Times
This incident has been resolved.
Coinbase ↗ - Sep 16, 2026, 09:58 AMDegraded Performance — Customer Support Response Times
Some users may experience latency or degraded performance when contacting Coinbase customer support due to a third-party service disruption. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
Coinbase ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Coinbase's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.