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Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Apr 10, 2026, 02:54 PM · Resolved Apr 10, 2026, 08:59 PM

Between approximately 9:42 AM and 10:38 AM ET on April 10, we observed delivery failures for customers in the US1, AP1, and AP2 regions. During this window, notifications to the following integrations were delayed or temporarily undelivered: • PagerDuty • Slack • Microsoft Teams • Webhooks • Jira • ServiceNow • OpsGenie • VictorOps • BigPanda • Zendesk • Sumologic All delayed notifications have been replayed with the following exceptions: PagerDuty pages and Slack notifications queued during the outage window were not replayed, as they were no longer actionable at the time of recovery....

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Affected services

Monitors

Updates (14)

  1. Apr 10, 2026, 08:59 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Between approximately 9:42 AM and 10:38 AM ET on April 10, we observed delivery failures for customers in the US1, AP1, and AP2 regions. During this window, notifications to the following integrations were delayed or temporarily undelivered: • PagerDuty • Slack • Microsoft Teams • Webhooks • Jira • ServiceNow • OpsGenie • VictorOps • BigPanda • Zendesk • Sumologic All delayed notifications have been replayed with the following exceptions: PagerDuty pages and Slack notifications queued during the outage window were not replayed, as they were no longer actionable at the time of recovery. Webho

    Datadog ↗
  2. Apr 10, 2026, 08:13 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Webhooks and Slack notifications are still catching up.

    Datadog ↗
  3. Apr 10, 2026, 07:44 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Webhooks and Slack notifications are still catching up.

    Datadog ↗
  4. Apr 10, 2026, 07:02 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Webhooks and Slack notifications are still catching up.

    Datadog ↗
  5. Apr 10, 2026, 06:33 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Notifications for ServiceNow and Microsoft Teams are now caught up. Webhooks and Slack notifications are still catching up.

    Datadog ↗
  6. Apr 10, 2026, 05:37 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Notifications for JIRA are now caught up.

    Datadog ↗
  7. Apr 10, 2026, 05:12 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    Notifications for Opsgenie, VictorOps, BigPanda, Zendesk, and Sumologic are caught up. Webhooks, Microsoft Teams, Slack, JIRA, and ServiceNow are still catching up.

    Datadog ↗
  8. Apr 10, 2026, 04:15 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    We are still catching-up on past notifications that may have been delayed.

    Datadog ↗
  9. Apr 10, 2026, 03:59 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    We are still catching-up on past notifications that may have been delayed.

    Datadog ↗
  10. Apr 10, 2026, 03:42 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    New notifications are now successfully delivered, and we are catching-up on past notifications that may have been delayed

    Datadog ↗
  11. Apr 10, 2026, 03:42 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    New notifications are now successfully delivered, and we are catching-up on past notifications that may have been delayed.

    Datadog ↗
  12. Apr 10, 2026, 03:23 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    We are continuing to work on a fix for this issue.

    Datadog ↗
  13. Apr 10, 2026, 03:00 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    The issue has been identified and a fix is being implemented.

    Datadog ↗
  14. Apr 10, 2026, 02:54 PM
    Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered

    We are investigating an issue to send notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie.

    Datadog ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Datadog's status feed →

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