What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Agent Runtime

Updates (5)

May 12, 2026, 11:37 AM
GradientAI: Agent Platform Playground Interaction Errors
The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.
DigitalOcean ↗
May 12, 2026, 11:36 AM
GradientAI: Agent Platform Playground Interaction Errors
We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.
DigitalOcean ↗
May 12, 2026, 11:14 AM
GradientAI: Agent Platform Playground Interaction Errors
A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.
DigitalOcean ↗
May 12, 2026, 10:50 AM
GradientAI: Agent Platform Playground Interaction Errors
We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.
DigitalOcean ↗
May 12, 2026, 10:24 AM
GradientAI: Agent Platform Playground Interaction Errors
We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.
DigitalOcean ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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