What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with DigitalOcean now? Check the current statusAffected services
Updates (4)
- May 14, 2026, 08:46 PMDNS service, Certificates and Managed MongoDB
As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally. The backlog of delayed requests has been successfully processed, and all DNS record updates, pending certificate, and MongoDB operations should now be complete. We apologize for the disruption this caused and appreciate your patience while our team worked to restore full functionality. However, if you continue to experience any issues, please don't hesitate to raise a support ticket
DigitalOcean ↗ - May 14, 2026, 04:42 PMDNS service, Certificates and Managed MongoDB
Our Engineering team has implemented a fix for the issue affecting our DNS service and are now seeing DNS record updates successfully propagate to the edge. As a result, Let's Encrypt certificate issuance and Managed MongoDB provisioning (including scaling operations) should resume. We are currently monitoring the systems as they process the backlog of delayed requests. Affected MongoDB clusters and certificate requests should complete their provisioning automatically. We will continue to monitor the situation closely to ensure full stability. We appreciate your patience throughout this proc
DigitalOcean ↗ - May 14, 2026, 03:52 PMDNS service, Certificates and Managed MongoDB
Our engineering team continues to investigate an issue affecting our DNS service. At this time, DNS resolution remains functional; however, new changes to DNS records are currently not being reflected at the edge. This issue is also impacting related services. Specifically, customers may be unable to create new Let's Encrypt certificates. Regarding Managed MongoDB, customers will be able to submit requests to create new clusters or scale existing ones, but the completion of the provisioning process is currently delayed. This is due to the dependency on Let's Encrypt certificate issuance, whic
DigitalOcean ↗ - May 14, 2026, 01:57 PMDNS service, Certificates and Managed MongoDB
Our Engineering team is investigating an issue affecting our DNS service. At this time, DNS resolution remains functional but any changes to DNS records are not being reflected at the edge. Additionally, customers may be unable to create new Let's Encrypt certificates at this time. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for any inconvenience, and we'll share more information as it becomes available.
DigitalOcean ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow DigitalOcean's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.