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DNS Lookup Failures for Managed Database

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Jul 1, 2026, 11:35 AM · Resolved Jul 1, 2026, 04:28 PM

The intermittent DNS lookup failures between Managed Kubernetes and Managed Database hostnames in the FRA1 region have been resolved for now but please let us know if you see the issue again. Connectivity has remained stable, and all systems are operating normally. If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

FRA1DNS

Updates (3)

  1. Jul 1, 2026, 04:28 PM
    DNS Lookup Failures for Managed Database

    The intermittent DNS lookup failures between Managed Kubernetes and Managed Database hostnames in the FRA1 region have been resolved for now but please let us know if you see the issue again. Connectivity has remained stable, and all systems are operating normally. If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

    DigitalOcean ↗
  2. Jul 1, 2026, 12:15 PM
    DNS Lookup Failures for Managed Database

    We are continuing to investigate this issue.

    DigitalOcean ↗
  3. Jul 1, 2026, 11:35 AM
    DNS Lookup Failures for Managed Database

    As of 06:39 UTC, our Engineering team is investigating reports of intermittent DNS lookup failures for Managed Database hostnames from Managed Kubernetes, primarily affecting connections from Managed Kubernetes to Managed Database hostnames. At this point, customers in the FRA1 region may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.

    DigitalOcean ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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