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Cloud Firewall

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update May 20, 2026, 05:35 AM · Resolved May 20, 2026, 07:48 AM

Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident.

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Affected services

Cloud Firewall

Updates (3)

  1. May 20, 2026, 07:48 AM
    Cloud Firewall

    Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident.

    DigitalOcean ↗
  2. May 20, 2026, 07:15 AM
    Cloud Firewall

    Our Engineering team has implemented a fix to resolve the issue causing incorrect Cloud Firewall rules to display on the cloud panel. At this time, the user interface is functioning as expected, and we are actively monitoring the situation to ensure continued stability. We will provide a final update once we have verified that the issue is fully resolved.

    DigitalOcean ↗
  3. May 20, 2026, 05:35 AM
    Cloud Firewall

    We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any problems with other services or networking. We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as we learn more.

    DigitalOcean ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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