GlobalOutageMap
← Live dashboard
DigitalOcean logoDigitalOcean

Network Connectivity from India to NYC

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Jul 24, 2026, 10:36 AM · Resolved Jul 24, 2026, 12:42 PM

Between 07:46  UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP. Our investigation determined that the issue was caused by an internal network issue within Airtel and was not related to DigitalOcean network. The connectivity issue now appears to be resolved, and users should no longer experience problems accessing their resources. We apologize for any inconvenience this may have caused. However, if you continue to experience any connectivity issues, please...

DigitalOcean live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with DigitalOcean now? Check the current status

Affected services

NYC1

Updates (3)

  1. Jul 24, 2026, 12:42 PM
    Network Connectivity from India to NYC

    Between 07:46  UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP. Our investigation determined that the issue was caused by an internal network issue within Airtel and was not related to DigitalOcean network. The connectivity issue now appears to be resolved, and users should no longer experience problems accessing their resources. We apologize for any inconvenience this may have caused. However, if you continue to experience any connectivity issues, please don't

    DigitalOcean ↗
  2. Jul 24, 2026, 11:45 AM
    Network Connectivity from India to NYC

    We are observing improvements in network connectivity for users in India accessing resources in our NYC region. Our team is monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

    DigitalOcean ↗
  3. Jul 24, 2026, 10:36 AM
    Network Connectivity from India to NYC

    We have noticed ​​​​​​​network connectivity issues affecting some users connecting from India to resources in the NYC region. Based on our current investigation, users on Airtel and BSNL have reported increased latency, packet loss, or intermittent connectivity. We apologize for the inconvenience and will provide an update as soon as more information becomes available.

    DigitalOcean ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow DigitalOcean's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.