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Continued issues with presence and DM delivery

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Feb 28, 2026, 09:54 PM · Resolved Feb 28, 2026, 10:54 PM

This incident has been resolved.

Discord live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Discord now? Check the current status

Affected services

Gateway

Updates (5)

  1. Feb 28, 2026, 10:54 PM
    Continued issues with presence and DM delivery

    This incident has been resolved.

    Discord ↗
  2. Feb 28, 2026, 10:51 PM
    Continued issues with presence and DM delivery

    A fix has been implemented and we are monitoring the results.

    Discord ↗
  3. Feb 28, 2026, 10:42 PM
    Continued issues with presence and DM delivery

    This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue

    Discord ↗
  4. Feb 28, 2026, 10:28 PM
    Continued issues with presence and DM delivery

    We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

    Discord ↗
  5. Feb 28, 2026, 09:54 PM
    Continued issues with presence and DM delivery

    We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

    Discord ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Discord's status feed →

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