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Dropbox may be unavailable for some users.

ResolvedminorOfficial source confirmedMulti-region impactFirst recorded update May 14, 2025, 06:24 PM · Resolved May 14, 2025, 07:24 PM

This incident has been resolved.

Dropbox live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

WebsiteAPIMobile ApplicationDashDesktop ApplicationPaperReplay

Updates (4)

  1. May 14, 2025, 07:24 PM
    Dropbox may be unavailable for some users.

    This incident has been resolved.

    Dropbox ↗
  2. May 14, 2025, 06:49 PM
    Dropbox may be unavailable for some users.

    A fix has been implemented and we are monitoring the results.

    Dropbox ↗
  3. May 14, 2025, 06:33 PM
    Dropbox may be unavailable for some users.

    We are continuing to investigate this issue.

    Dropbox ↗
  4. May 14, 2025, 06:24 PM
    Dropbox may be unavailable for some users.

    We are currently investigating this issue.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.