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Images not loading in Dropbox Paper

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 14, 2025, 09:06 AM · Resolved Oct 14, 2025, 12:49 PM

This incident has been resolved.

Dropbox live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Paper

Updates (2)

  1. Oct 14, 2025, 12:49 PM
    Images not loading in Dropbox Paper

    This incident has been resolved.

    Dropbox ↗
  2. Oct 14, 2025, 09:06 AM
    Images not loading in Dropbox Paper

    We are aware that Images and the preview of an images are not loading in Dropbox Paper.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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