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Dropbox

Dropbox was not working as expected for some users

ResolvedminorOfficial source confirmedFirst recorded update Apr 17, 2025, 05:21 PM · Resolved Apr 17, 2025, 05:21 PM

Retroactive update - Dropbox was not working as expected for some users. We quickly identified and fixed the problem.

Dropbox live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Updates (1)

  1. Apr 17, 2025, 05:21 PM
    Dropbox was not working as expected for some users

    Retroactive update - Dropbox was not working as expected for some users. We quickly identified and fixed the problem.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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