What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Dropbox now? Check the current statusAffected services
Website
Updates (2)
- Sep 2, 2025, 01:48 PMDropbox.com is not working for some users
This incident has been resolved.
Dropbox ↗ - Sep 2, 2025, 01:16 PMDropbox.com is not working for some users
Dropbox.com is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Dropbox ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Dropbox's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.