What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Desktop Application

Updates (5)

Apr 4, 2025, 04:22 PM
Some Windows users may not be able to use the online-only functionality
This incident has been resolved.
Dropbox ↗
Apr 1, 2025, 03:14 PM
Some Windows users may not be able to use the online-only functionality
We are continuing to work on a fix for this issue.
Dropbox ↗
Mar 26, 2025, 04:32 PM
Some Windows users may not be able to use the online-only functionality
We are continuing to work on a fix for this issue.
Dropbox ↗
Mar 21, 2025, 05:55 PM
Some Windows users may not be able to use the online-only functionality
We are continuing to work on a fix for this issue.
Dropbox ↗
Mar 20, 2025, 08:35 PM
Some Windows users may not be able to use the online-only functionality
Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.
Dropbox ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Dropbox's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.