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Dropbox.com is not working for some users

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jan 22, 2026, 01:30 AM · Resolved Jan 22, 2026, 10:00 AM

This incident has been resolved.

Dropbox live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Website

Updates (2)

  1. Jan 22, 2026, 10:57 AM
    Dropbox.com is not working for some users

    This incident has been resolved.

    Dropbox ↗
  2. Jan 22, 2026, 09:46 AM
    Dropbox.com is not working for some users

    Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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