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Dropbox

Dash Answers was down for some users

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Dec 12, 2024, 12:36 AM · Resolved Dec 12, 2024, 12:36 AM

Retroactive update - Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Dash

Updates (1)

  1. Dec 12, 2024, 12:36 AM
    Dash Answers was down for some users

    Retroactive update - Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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