What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Mobile Application

Updates (3)

Jun 25, 2024, 04:33 PM
Photos tab in Android app may not be loading as expected
This incident has been resolved.
Dropbox ↗
Jun 21, 2024, 09:54 PM
Photos tab in Android app may not be loading as expected
A fix has been implemented and we are monitoring the results.
Dropbox ↗
Jun 21, 2024, 06:30 PM
Photos tab in Android app may not be loading as expected
The photos tab in Dropbox's Android app may not be loading as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Dropbox ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Dropbox's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.