What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Mobile Application

Updates (4)

Jun 7, 2024, 07:40 PM
Degraded experience on mobile Android users
This incident has been resolved. Users are advised to download the latest version of the mobile application.
Dropbox ↗
May 28, 2024, 05:25 PM
Degraded experience on mobile Android users
We are continuing to work on a fix for this issue.
Dropbox ↗
May 24, 2024, 08:21 PM
Degraded experience on mobile Android users
Some users may continue to have a degraded experience on mobile Android. The issue has been identified and a fix will be implemented.
Dropbox ↗
May 24, 2024, 12:41 AM
Degraded experience on mobile Android users
Some users may have a degraded experience on mobile Android. We are currently investigating this issue.
Dropbox ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Dropbox's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.